Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide when creating an account, including your name, email address, phone number, and location. For Helpers, we also collect work type preferences, availability, and geographic coordinates for dispatch matching. For contractors, we collect company information and default work locations.
2. Payment Information
Payment information is processed and stored by Stripe, Inc. Riggo does not store full credit card numbers or bank account details. We store Stripe payment intent IDs and Stripe Connect account IDs to facilitate payments and payouts. Stripe's privacy policy applies to payment data: stripe.com/privacy.
3. Location Data
Helpers provide a home location to enable geographic dispatch matching. Contractors provide task locations for the same purpose. Location data is used only within the platform for matching and geofencing purposes. We do not sell location data to third parties.
4. How We Use Your Information
We use collected information to: match Helpers with nearby tasks; process payments and payouts; send job alerts and platform notifications via push notifications; calculate earnings and generate tax-relevant records; maintain platform safety and prevent fraud.
5. Push Notifications
We use OneSignal to send push notifications for job alerts, task updates, and payment confirmations. You can opt out of push notifications in your device settings at any time. Opting out will not affect your ability to use the platform but you may miss time-sensitive job alerts.
6. Data Sharing
We share limited profile information (name, task category) between matched contractors and Helpers to facilitate task completion. We do not sell your personal information to third parties. We share data with service providers (Stripe, OneSignal) only as necessary to operate the platform.
7. Tax Records
Riggo maintains earnings records for all Helpers. Helpers who earn $600 or more in a calendar year will receive a 1099-NEC form as required by IRS regulations. By using the platform, you consent to the collection and reporting of your earnings as required by law.
8. Data Retention
We retain account data for as long as your account is active. Payment records and ledger entries are retained for a minimum of 7 years for tax and legal compliance. You may request deletion of your account and associated data, subject to retention requirements.
9. Security
We implement industry-standard security practices including encrypted data transmission (TLS), access controls, and secure third-party payment processing. However, no system is completely secure and we cannot guarantee absolute security of your data.
10. Your Rights
You have the right to access, correct, or delete your personal data. You may update your profile information at any time within the app. To request account deletion or a data export, contact us at: morafleet@gmail.com.
11. Contact
For privacy questions or requests: morafleet@gmail.com